Privacy Policy
Courtaid.ai, operated by VC Tech Pty Ltd, is committed to protecting your privacy and managing personal information in an open and transparent way, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Open and Transparent Management
This Privacy Policy outlines how we collect, use, store, and disclose your personal information. It is publicly available on our website at https://courtaid.ai/privacy-policy. You may request a copy or raise any concerns by contacting us via the details at the end of this document.
2. Anonymity and Pseudonymous
Where lawful and practicable, you have the option to interact with Courtaid.ai anonymously or by using a pseudonym — for example, when browsing our public content or submitting general enquiries.
3. Collection of Personal Information
What We Collect:
We may collect the following types of personal information:
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Names, email addresses, and account details
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IP addresses, browser user agents, and session activity
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Uploaded documents (for AI query purposes)
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Payment information (via third-party processors like Stripe)
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Comments and support tickets
We may collect this information through:
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Account registration and use of our platform
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Website interactions (cookies, analytics)
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Customer support communications
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API integrations and connected third-party services
Why We Collect It:
We collect this information to:
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Provide legal research and AI services
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Communicate with users
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Improve our platform
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Fulfil legal obligations
Anonymised Queries:
To improve our AI models and platform functionality, we may collect and retain anonymised user queries. These queries do not contain personally identifiable information and cannot reasonably be used to re-identify an individual. No account details, IP addresses, or session identifiers are associated with these query logs.
4. Notification of Collection
When personal information is collected, we will take reasonable steps to notify you of:
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The fact and purpose of collection
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Any third parties to whom the information may be disclosed
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Our contact details and rights available to you
This is typically done through this Privacy Policy and user consent forms during sign-up.
5. Use or Disclosure of Personal Information
We only use or disclose your personal information:
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For the purpose it was collected (e.g. user account creation, research support)
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For related purposes you would reasonably expect
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With your consent
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Where required or authorised by law
We will never sell your data.
6. Direct Marketing
We may use your contact information for direct marketing related to Courtaid.ai’s services. You may opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly.
7. Cross-Border Disclosure
Your personal data may be stored or processed in data centres outside Australia (e.g. Microsoft Azure, OpenAI). Where data is disclosed overseas, we take reasonable steps to ensure the recipients are subject to privacy laws or practices that uphold similar protections as required under Australian law.
8. Use of Government Identifiers
We do not adopt, use, or disclose any government-related identifiers (e.g. Medicare number, driver licence) unless legally required.
9. Quality of Personal Information
We take reasonable steps to ensure the information we collect is accurate, complete, and up to date. You may contact us at any time to correct inaccurate personal information.
10. Security of Personal Information
We implement a range of technical and organisational safeguards to protect your personal data against:
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Unauthorised access
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Modification
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Disclosure
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Misuse or loss
These include data encryption, secure authentication, and access control policies. We retain data only as long as required for operational and legal purposes.
11. Access to and Correction of Personal Information
You have the right to request access to the personal information we hold about you and to request corrections. Requests should be made in writing to our privacy contact below.
12. Complaints Handling
If you believe we have breached your privacy rights, you can submit a complaint to us using the contact details below. We will respond within 30 days.
13. WordPress Website Specific Privacy Information
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymity string (hash) from your email address may be provided to the Gravatar service to check if you’re using it. Their privacy policy is here: https://automattic.com/privacy/. After comment approval, your profile picture may appear publicly in the context of your comment.
Media
If you upload images to the site, avoid including embedded location data (EXIF GPS), as others may extract this data from image downloads.
Cookies
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When you leave a comment, you may opt in to saving your name, email, and website in cookies. These last for one year.
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Visiting the login page sets a temporary cookie to test browser cookie support (discarded on close).
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Login cookies last for two days; “Remember Me” extends login to two weeks.
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Editing or publishing a post stores a cookie with the post ID, which expires in one day.
Embedded Content
Articles on this site may include embedded content (e.g. videos, images). These behave the same as if you visited the originating website directly. Those websites may collect data, use cookies, and track your interaction with their content.
14. Policy Updates
We may update this policy from time to time to reflect changes in law or our practices. The latest version will always be available on our website.
15. Contact Us
VC Tech Pty Ltd
Website: https://courtaid.ai